These terms apply to your order. Please read them carefully, and print and keep a copy of them for your reference. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
About Us
This website is owned and operated by Mr J Lissaman, t/a Liss Sport, Verdon Saw Mills, Bagworth Road, Newbold Heath, Leicestershire LE9 9NB.
VAT Registration number 507 7758 18
If you need to contact us, please email us at
info@lisssport.co.uk
or telephone 01455 828086.
Making a Contract with Us
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have recieved and accepted your order. For ordering online the payment is primarily held until the contract is complete, which is when the customer has recieved their goods. Prior to this the order can be cancelled or refunded at any time if goods are unavailable or an error has been made.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this but can refund the value of the goods without notificiation at any time. If the goods are not available, we may supply you with substitute goods. If you decide not to accept the substitute goods, you will not have to pay to return them to us.
The contract between Liss Sport and the customer is complete when the goods have been dispatched.
How to Place an Order for School Uniform (available in English only)
-
Click the ‘
Schools
’ option, then select
‘Uniform Shop.’
-
Choose your school from the drop-down menu.
-
Select the garment you require and the quantity from the drop-down boxes.
-
Click ‘
Add to Basket.
’ You will need to add each garment or package option to your basket individually.
-
When you have selected all the garments you require, review your basket and make any necessary changes. (Once you have submitted your order, no further changes can be made to that order. In the event that you wish to make any changes, do not
‘Proceed to payment.’
Instead you will need to start a new order. No payment will be taken for the initial order.)
-
Enter your order details (name and address etc) and ‘
Submit your Order.
’ (You will receive an email confirming your order request.)
-
You can then ‘
Proceed to payment
’ and will be re-directed to Worldpay’s secure website to make your payment using either a credit or debit card.
-
Worldpay will send you an email to confirm your payment.
-
Should you need to make any changes to your order after payment has been made, please contact us direct on 01455 828086 quoting your order number.
How to Place a Club Shop Order (available in English only)
-
Click the ‘
Clubs
’ option, then select
‘Shop.’
-
Choose your club from the menu.
-
Select the category you require, then select the size band and then the garment.
-
Select and complete the
'choices'
and
'personalise'
options where applicable, noting that there may be an extra charge for some of these options.
-
Select quantity and click ‘
Add to Basket.
’ You will need to add each garment to your basket individually.
-
When you have selected all the garments you require, review your basket and make any necessary changes.
-
You will then need to create an account with us. You can do this by clicking the
'Log-in or Register with us'
link. (Once you have created an account, you will be able to log into that account for any future orders.)
-
Follow the prompts on screen to create your account
-
Click on ‘
Place Order and Proceed to Checkout.
’
Once you have
"placed"
your order, no further changes can be made to that order. In the event that you wish to make any changes, do not continue with the payment process. Instead you will need to start a new order. No payment will be taken for the initial order.
(You will receive an email confirming your order request.)
-
You can then click on the payment link where you will be re-directed to Worldpay’s secure website to make your payment using either a credit or debit card.
-
Worldpay will send you an email to confirm your payment.
-
Should you need to make any changes to your order after payment has been made, please contact us direct on 01455 828086 quoting your order number.
Cancellations and Returns
This policy does not apply to goods that have been personalised or customised in any way.
You can cancel your contract at any time up to 14 working days after the day of delivery. To do this, please e-mail us at admin@lisssport.co.uk
If you cancel, you must return the goods to us at your own expense, in their original condition within 14 days of informing us of the cancellation. You will receive a full refund plus the original delivery fee within 10 days of receipt.
If you change your mind or the item does not fit, you can return the item to us for a refund or exchange within 28 days of receipt. Items must be returned in their original condition by completing the returns note included within your parcel. This will be at your own expense unless the item is faulty or incorrectly sent.
Faulty Goods
If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.
